Related Pages

Staff Directory

Professional Profiles

Dr. Doug Anderson
Dr. Elena Behnke
Dr. John Bohanan
Len Chappell
Dr. James Davis
Dr. Louise Dufour-Zavala
Brenda Glidewell
Dr. Benjamin Johnson
Dr. Arun Kulkarni
Dr. Reynaldo Resurreccion
Kevin Smith
Andrea Stephens
Dr. Douglas Waltman


Egg Graphic  Professional Staff Profile

Dr. Elena Behnke

Len Chappell
Technical Manager of Customer support

Department - Oakwood Lab
    office - 770-538-2667
    email - lchappell@gapoultrylab.org

In July 2009, I gladly accepted a newly created position of Technical Manager of Customer Support. This title can be divided into two areas, (1) Technical and (2) Customer that compliment the other. It is my desire for this laboratory to produce results using the most advanced technologies available and communicate our findings to the customer in the most efficient manner possible, yielding turn-a-round times that will meet or exceed our customer‘s expectations.

As a technical manager, my responsibilities include a) serology department technical advisement, b) development of customer data retrieval systems, c) evaluation of new commercial kit products, d) provide customer resources that will improve understand the technical aspects of the tests requested.

From the customer support perspective, my intention is to be an effective liaison between the GPLN and the customer. Areas of focus in customer service include a) analysis of result trends, b) customer requested projects, c) development of technical training videos, d) production of technical bulletins, and e) addressing customer concerns.

Education:
B.S. -Chemistry/Biology , North Georgia College
M.S.- Medical Microbiology (College of Veterinary), University of Georgia

Certifications:
Respiratory Therapy Technician

Areas of interest:
Welding, Woodworking, Traveling, Backdrop design for church plays and camps, Eating chicken!!!!!

 



This Page was Updated on 08/07/2009 by Halski Systems

Copyright ©2007 | Georgia Poultry Laboratory Network | PO Box 20 Oakwood, GA 30566
Phone: 770-535-5996 | Fax: 770-535-5941 | webmaster@gapoultrylab.org